Privacy Policy

Who We Are

Beautiful Neighbourhoods is a residential lawn care and property maintenance company operating in Pickering, Ajax and Scarborough, Ontario. We are owned and operated by Julian and Saad.

Our contact details:
566 Rougemount Drive, Pickering ON L1W 2C2
beautifulneighbourhoods@gmail.com
(289) 892-2235

Information We Collect

We only collect information you voluntarily provide to us. This includes:

• Your name, email address and phone number when you submit a quote request or contact us
• Your property address and details about the services you're interested in
• Any photos or additional information you choose to send us

We do not collect payment information directly — any payments are processed through secure third-party providers.

Our website may collect basic anonymous usage data (such as pages visited and browser type) through standard web analytics tools. This data cannot be used to identify you personally.

How We Use Your Information

We use the information you provide solely to:

• Respond to your quote requests and enquiries
• Schedule and deliver the services you have requested
• Send you invoices and service reminders
• Follow up on completed work to ensure you're satisfied

We will only send you marketing communications (such as seasonal service reminders) if you have given us permission to do so, in accordance with Canada's Anti-Spam Legislation (CASL). You can opt out at any time by replying to any message or emailing us directly.

We do not use your information for automated decision-making or profiling.

Sharing Your Information

We do not sell, rent or trade your personal information to any third parties.

We may share limited information with trusted service providers who help us operate our business (for example, our scheduling or invoicing software). These providers are bound by confidentiality obligations and are not permitted to use your information for their own purposes.

We may disclose your information if required to do so by law.

Cookies

Our website uses cookies and similar technologies to help it function properly and to understand how visitors use it. These include:

• Essential cookies — required for the site to work
• Analytics cookies — help us understand traffic patterns (anonymised)
• Chat widget cookies — set by our customer chat provider to maintain your session

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the site.

Your Rights

Under PIPEDA (Canada's federal privacy law), you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct any inaccurate information
• Request that we delete your information (subject to any legal obligations we have to retain it)
• Withdraw consent to our use of your information at any time

To exercise any of these rights, please get in touch using the contact details below. We will respond within 30 days.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: